Plan your supports, keep your notes and manage invoices. On your phone or laptop.
Get started See how BEMO works ↗
BUILT AROUND YOUR WORKING DAY
Running your own support business means being the support worker, the organiser and the bookkeeper. BEMO brings your participants, supports, records and invoices into one workspace.
TAKE A LOOK INSIDE
See how BEMO helps you organise supports, find participant details and review invoices.
A quick look inside your pocket office.
Captions included. No sound needed.
49-second captioned tour · BEMO application screenshots with test data.
Device previews on the opening and closing cards are illustrative.
FEWER PLACES TO LOOK. LESS TO KEEP IN YOUR HEAD.
Keep participant information, services, agreements and supporting documents together. Check the record without searching across separate files.
Explore the workflow ↗See your schedule, record support times and add notes while the details are fresh. Work on your phone or pick things up on your laptop.
See support notes ↗Review completed work, prepare invoices from approved supports and track payments. You stay in control before anything is sent.
See invoice review ↗Screen illustrations show the workflow, rather than the exact application interface.
FOR INDEPENDENT NDIS SUPPORT WORKERS
For the support worker managing their own participants, supports and paperwork. BEMO Solo gives the owner one operator account with their own worker profile.
From the first support to the invoice. Less retyping, and no admin left for later.
Set the support once, whenever suits you. It shows up in your calendar and My Schedule.
Record your start. The participant and service details are already there.
Confirm the time and capture notes while they're fresh.
Check the times, notes and amount together before anything goes out.
Approval creates a draft invoice. Look it over, then send or print.
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BEFORE YOU GET STARTED
Get a feel for how BEMO fits into your day.
LESS ADMIN LEFT FOR LATER
Explore the tools. Follow a support through. Decide what works for you.
Explore BEMO SoloDates use this browser’s timezone. Plan alerts use dates you entered. Open a reminder to review the saved record and decide what to do next.
Your account details and security settings.
Manage your sign-in and account security here.
Business details and invoice defaults are under My business. Use Contact support if you need help.
Log in to manage your business settings.
Services are added from the NDIS catalogue in each participant’s profile. This library retains existing service references for historical records.
Search by item number or name. Choose the region where support will be delivered. Confirm the item, date and claim rules before charging.
Add funded services in Participants → Services. Participant rates and saved support or invoice details do not change automatically when the catalogue is updated.
Review plan end dates, confirmed allocations to this business and services needing renewal. Remaining funding and low-budget warnings apply only to recorded allocations. Funding information not provided does not itself require review.
Log in above to view and manage your business’s participants.
Find someone, check their details or schedule a support.
Each contact is saved separately. Add as many contacts as needed.
Optional. Add only an amount confirmed as available to this business by the participant, plan manager or coordinator. If funding information has not been provided, leave it blank: supports can still be scheduled and invoiced. This is not the participant's entire plan balance.
Remaining includes scheduled commitments, delivered work and issued invoices once each. Payments reduce unpaid invoices. Estimates use saved support prices and the current invoice tax default until a draft fixes its GST.
Allocate existing supports to a category with a matching service date. This changes reporting metadata only. Each change retains an audit record.
Add the agreed services you will provide. Choose an NDIS item, then confirm the agreed rate and service dates.
Old browser-only entries are not imported automatically. Supports & Records links participants to services. Invoices and payments are available in Financial.
Manage your own reminder emails, service updates and calendar connections.
Manage workspace defaults, subscription, add-ons and data export. Personal preferences and security are under My Account; business details and invoicing are under My Business.
Review support activity, participants, records and quality. Financial reports are in Money → Reports.
All participants
Choose a period to run a report.
Support dates use each support’s saved time zone. Invoices use their invoice date; drafts are excluded from financial totals. Payments use the date received and exclude entries currently reversed. Balances and statuses reflect the records now, not a historical balance at the end of the period.
Download one ZIP containing your recorded information, including archived participants and records.
These are the only four export types. No JSON or system backup files are included.
This keeps a readable copy of your records. It does not restore the whole BEMO system.
See income, expenses and outstanding invoices. Record payments, expenses and receipts here.
Earlier invoice versions and deleted or merged drafts are retained here for auditing. These copies are read-only.
Issuing assigns an invoice number and locks its details. Nothing is emailed or submitted as a claim.
Log in above to schedule and record support for your participants.
Schedule a support, record what happened, then approve the completed record. Approved records are locked and automatically create a draft invoice for review in Money.
Scheduling saves the agreed service and rate. After a completed support is approved, a draft invoice is created for review in Money. Creating a draft does not send an email or submit a claim.
Select up to 50 upcoming supports, choose workers, then review before saving. Times include each support’s timezone.
Open a support to start, finish or update it. Today and Next 7 days use your business timezone.
Your supports in one place. Select a date to browse, or open a support to view its details.
Select a date to see its supports and open a support record.
Blue: scheduled · Amber: completed · Green: approved · Grey: cancelled. Each support also shows its status in words.
OPTIONAL PLANNING TOOLS · BROWSER-ONLY PROTOTYPE
Answer a few practical questions. We'll turn your answers into a personalised starting blueprint and the first steps in your business workspace.
Services, participant focus, location, capacity and revenue target become the foundation for the rest of the system.
Your experience and qualifications.
Services, participants, location and goals.
Your answers become your first workspace.
Here's the first version of your business model.
Your first workflow has been created.
✓ Business starting profile
→ Services & pricing
→ Compliance centre
→ Add your first participant
→ Schedule your first support
→ Record support → Invoice → Payment
Build a personalised setup checklist for this worker and business.
The worker now has a personalised Compliance Centre and next-action list.
The next workflow will create the participant record, funding-management details, goals, services, consent and service-agreement setup — using the services already created in Step 2.
Close the loop: see what happened, what needs attention, what money is outstanding and what is coming up.
Prototype visualisation using the business target and any invoice/payment information recorded in the workflow.
Generate a draft from approved support information only. The worker must review and approve the report before use.
You can now see the complete client journey from business setup through support delivery, payment and reporting.
Before adding more features, the best next move is to run one fictional worker and participant through the entire journey and identify duplicate entry, confusing screens, missing automation and unnecessary steps.
The next product module is Growth: leads CRM, provider profile, capability statement, referral follow-up and participant-acquisition automation.